Last Updated: February 27, 2026
At Samartino’s Roofing, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website: https://samartinosroofing.com.
Our website address is: https://samartinosroofing.com. We provide professional roofing services, including inspections, repairs, and installations for residential and commercial properties.
Contact Forms & Inspections: When you request a Free Inspection or contact us, we collect your name, email, phone number, and property address. This information is used strictly to provide the requested service and communicate with you about your project.
Comments: When visitors leave comments on the site, we collect the data shown in the comments form, the visitor’s IP address, and browser user agent string to help with spam detection.
Note: An anonymized string (hash) created from your email address may be provided to the Gravatar service. Their privacy policy is available here: https://automattic.com/privacy/.
Media: If you upload images to the website (e.g., photos of your roof damage), please avoid uploading images with embedded location data (EXIF GPS). Visitors to the website can download and extract any location data from these images.
We use cookies to enhance your experience:
Comments: If you leave a comment, you may opt-in to saving your name and email in cookies for convenience. These last for one year.
Login & Sessions: If you visit our login page, we set a temporary cookie to check if your browser accepts cookies (contains no personal data). When you log in, we set cookies to save your login info (2 days) and screen options (1 year). Selecting “Remember Me” extends this to two weeks.
Analytics: We use third-party analytics tools (such as Google Analytics) to track website traffic and user behavior to help us improve our roofing service offerings.
Articles or pages on this site may include embedded content (e.g., YouTube videos, maps, or review widgets). Embedded content from other websites behaves exactly as if the visitor has visited the other website. These sites may collect data about you, use cookies, and monitor your interaction.
We do not sell your personal information to third parties. Your data is only shared in the following cases:
Service Providers: With trusted partners who assist in our business operations (e.g., scheduling software or CRM).
Password Resets: If you request a password reset, your IP address will be included in the reset email.
Legal Requirements: If required by law or to protect the safety and rights of Samartino’s Roofing.
Comments: Retained indefinitely to recognize and approve follow-up comments automatically.
User Profiles: For registered users, we store the personal information provided in their profile. Users can see, edit, or delete their information at any time (except usernames).
Inquiry Data: Information submitted for inspections is kept for as long as necessary to provide our services and for tax/legal record-keeping.
If you have an account or have left comments, you can request an exported file of the personal data we hold about you. You can also request that we erase any personal data. This does not include data we are obligated to keep for administrative, legal, or security purposes (such as contract records or warranty information).
Visitor comments and form submissions may be checked through an automated spam detection service.
By providing your phone number through our contact or inspection forms, you expressly consent to receive non-marketing and marketing text messages (SMS) from Samartino’s Roofing regarding your service requests, scheduling, and project updates.
Opt-Out: You can cancel the SMS service at any time. Just text “STOP” to our number. After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed.
Rates: Message and data rates may apply. Message frequency varies based on your interaction with us.
Our website and services are not intended for or directed to children under the age of 13. We do not knowingly collect or solicit personal information from anyone under the age of 13. If we learn that we have collected personal information from a child under age 13, we will delete that information as quickly as possible.
For any privacy-specific concerns or data requests, please contact us at:
Email: [email protected]
Phone: +1 (502) 396-8489
